Capabilities
Improving Your Potential

When you 'speak as well as you think', you are described with words like:
Credible
Confident
Interesting
Genuine
Natural
Compelling
Organized
Professional
Passionate
Clear
Concise
Charismatic

When you are described this way, you can:

  • Create Change, by selling your ideas, products or services internally and externally and having your recommendations accepted.
  • Share Information, by clearly and concisely delivering news, updates and strategies. This is one of the key roles of a leader.
  • Lead Others, by effectively sharing your organizations' vision, goals and results and helping others 'buy into them'.

Your Own Personal Coaching Solution

The Four Quadrants of Communication

Physical Presence
What do you do with yourself?

Message Organization
Format your information

Delivery
Informal -------- Formal

Q & A / Facilitation
Interacting with your listeners

Physical Presence

What do you do with yourself?

Focus
Gestures
Movement
Volume
Inflection
Momentum
Non-Words
Confident
Interesting
Authentic
Credible
Sincere
Professional
Organized

We begin by coaching individuals on where to look, how to stand, sit, move, gesture and how vocal strength affects delivery.

When executed well, these adjectives are assigned to the speaker from their listeners. The speaker would be described as having strong or 'Executive' presence.

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Message Organization

Format your information

  • Consider your audience
  • Determine your purpose:
    Know This
    Do This
    Believe This
  • Create persuasive evidence
  • Organize flow, logic & transitions

Next, we work with organizing the message. We help you think about your listeners.

Are you there to inform, persuade or inspire? You learn the critical forms of persuasion. You'll learn to organize your message so it flows well. Your listeners will see and hear the logic in it by solid transitions.

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Delivery

We then coach you to apply the physical presence skills to your preferred delivery method using the message you organized.

Delivery methods range from Informal to Formal. Great speakers can communicate effectively in each of these environments.

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Q & A / Facilitation

Interacting with your listeners

  • Information Q & A: Answer question directly
  • Hostile Q & A: Rephrase & answer
  • Establishing Viewpoints & Responses
  • Handling questions of interest
  • Handling objections

We finish with Q & A and interacting with your listeners. You learn to answer questions directly and rephrase hostile questions.

When you can't answer directly, you learn how to identify the issue and deliver a defendable response.

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