Capabilities ::.

Improving Your Potential

When you 'speak as well as you think', you are described with words like:

When you are described this way, you are communicating at a very high level. When this happens, the outcomes you can achieve include:

• Creating Change, by selling your ideas, products or services internally and externally and having your recommendations accepted to take advantage of opportunities or solve problems. When what you say is listened to and acted upon you help drive organizational goals and objectives.
• Sharing Information, by clearly and concisely delivering news, updates and strategies. This is one of the key roles of a leader.
  
• Leading Others, by effectively sharing your organizations vision, goals and strategies and helping others 'buy into them'.

Your Own Personal Coaching Solution

We approach your solution, by tailoring the Four Quadrants of Communication to:

• Your speakers
• Your message
• Their listeners
• Your purpose in messaging with them

Click on any Quadrant to see details

Physical ::.

What do you do with yourself?

We begin by coaching individuals on where to look, how to stand, sit, move, gesture and how vocal strength affects delivery.

When executed well, these adjectives are assigned to the speaker from their listeners. The speaker comes across as natural and genuine, as him or herself.

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Organizational ::.

Format your information

• Consider your audience
• Determine your purpose:
  Know This
  Do This
  Believe This
  
• Create persuasive evidence
• Organize flow, logic & transitions

Next, we work with organizing the message. We help you think about your listeners.

Are you there to inform, persuade or inspire? You learn the critical forms of persuasion. You’ll learn to organize your message so it flows well. Your listeners will see and hear the logic in it by solid transitions.

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Delivery ::.

Informal - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Formal

Extemporaneous
Notes
PowerPoint
Script/Prepared Text
Internal Video
Web Delivery
TelePrompTer

Next, we help you determine the delivery methods from extemporaneous, or speaking off the cuff, to the most formal, delivering from a prepared text or TelePrompTer.

We then coach you to apply the physical skills to your preferred delivery method using your message.

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Q & A / Facilitation ::.

Interacting with your listeners

• Information Q & A: Answer question directly
• Hostile Q & A: Rephrase & answer
• Establishing Viewpoint & Responses
• Handling questions of interest
• Handling objections

We finish with Q & A and interacting with your listeners. You learn to answer questions directly and rephrase hostile questions.

When you can’t answer directly, you learn how to identify the issue and deliver a defendable response.

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