Developmental conversations to drive performance
This is a one day program for managers and supervisors who need to ‘coach’ their employees’ performance. Each manager is videotaped three times, coached and reviews his or her videotapes over the one day session.
Key elements of coaching are addressed, including who to coach and when to coach. A very specific conversational format is introduced to help guide the conversation and encourages the employee to fully participate and ‘own’ change in his or her performance. This is a very concise ‘How To’ program. We also address the ‘High Performer’ and options to recognize their performance patterns. The two keys to coaching…always be coaching and always document your conversations.