Q & A – Facilitation
Answer Questions Directly!
When Q & A is done well, the presenter ‘Answers the question directly and then develops the answer’. The process is simple and straightforward…’Put the Answer Up Front’…then develop it. We show videotape of business people and politicians doing this effectively.
The second layer of Q & A is rephrasing the question to create a bridge to your response. This is not ‘Spinning’. We coach you to rephrase on the issue and then answer it directly.
And finally, when you know it’s going to be ugly and you know exactly where ‘ugly’ is coming from, to prepare responses, viewpoints or speaking points to bridge to during very confrontational Q & A.